Terms and Conditions
- AR Shopfronts Ltd
- Supply & Fit Contractor
- United Kingdom
These Terms and Conditions govern all contracts entered into between AR Shopfronts Ltd (“the Company”, “we”, “us”) and the client (“you”, “the Client”) for the supply and installation of shopfronts, roller shutters, signage, and related products or services. By confirming a quotation or agreeing to proceed with any works, you accept these terms in full.
1. Definitions
In these Terms and Conditions the following definitions apply:
- “Agreement” means the quotation, order confirmation, or written acceptance between AR Shopfronts Ltd and the Client.
- “Works” means any supply, manufacture, delivery, installation, or maintenance services agreed between the
- “Goods” means all materials, products, and components supplied by AR Shopfronts Ltd under the
- “Site” means the location at which the Works are to be carried
2. Planning and Design Approval
Once a design has been approved by the Client for any shop, house, commercial property, or other premises, AR Shopfronts Ltd shall not be responsible for obtaining any of the following unless expressly agreed in writing as a separate scope of service:
- Planning permission
- Advertisement consent
- Building control approval
- Council consent
- Any other statutory, regulatory, or licensing approval
AR Shopfronts Ltd acts solely as a supply and fit contractor and does not act as an architect, planning consultant, building control officer, or statutory approval agent. The responsibility for obtaining all required permissions and approvals rests entirely with the Client. AR Shopfronts Ltd accepts no liability for any loss, delay, penalty, or enforcement action arising from the Client’s failure to obtain the necessary consents before works commence.
- All works to be carried out shall be deemed approved and accepted by the Client prior to commencement of installation.
- No works will be undertaken without the Client’s express
- Once a quotation or agreement is confirmed, works will commence within 10 working days, subject to site survey, material availability, lead times, and scheduling.
3. Quotations and Prices
- All prices quoted are exclusive of Value Added Tax (VAT) unless stated otherwise in writing. VAT will be charged at the prevailing rate applicable at the time of invoice.
- Quotations are valid for 30 days from the date of issue unless otherwise After this period, AR Shopfronts Ltd reserves the right to revise pricing.
- Quotations are based on information provided by the Any variation to scope, dimensions, or specification may result in additional charges.
- Where a site survey reveals conditions materially different from those described, the Company reserves the right to reissue a revised quotation prior to commencement.
4. Payment Terms
- The following staged payment schedule applies to all contracts unless an alternative arrangement has been expressly agreed in writing:
Stage Amount Trigger / Due Date First Payment (Deposit) 50% of total contract sum Due before any order is placed or materials procured Second Payment 25% of total contract sum Due upon delivery of products / materials to site Final Balance Remaining 25% of total contract sum Due within 5 days of the invoice date on practical completion
- Payments must be made by bank transfer, debit/credit card, or such other method as agreed in writing. Cheques are not accepted.
- If any payment is not received by the due date, AR Shopfronts Ltd reserves the right to suspend works and charge statutory interest on overdue amounts under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate.
- All Goods supplied shall remain the property of AR Shopfronts Ltd until full and cleared payment has been received (retention of title). Until that time the Client shall hold the Goods on trust for the Company and shall not dispose of, alter, or encumber them.
5. Deposit and Cancellation
The initial 50% payment constitutes a deposit payable in advance to secure manufacture, materials procurement, labour scheduling, and allocation of the order to our production programme.
Cancellation after confirmation: If the Client cancels the Agreement after the deposit has been paid and the order has been placed, AR Shopfronts Ltd may retain such portion of the deposit as is reasonable and proportionate to cover:
- Costs already incurred (materials ordered, surveys carried out, design work completed)
- Losses suffered as a direct result of the cancellation
- Goods ordered specifically for the project that cannot be returned or reused
Any surplus deposit above the costs and losses actually incurred will be refunded to the Client within 14 days of the cancellation being confirmed in writing. This clause is drafted to comply with the Consumer Rights Act 2015 and applicable FCA guidance on deposit fairness.
6. Client Obligations
- The Client shall ensure that safe, adequate, and unobstructed access to the Site is provided on the agreed installation date(s). Failure to do so may result in abortive visit charges.
- The Client is responsible for ensuring that the Site and any neighbouring properties are suitable for the planned works and that any landlord, freeholder, or management company consents have been obtained.
- The Client shall inform AR Shopfronts Ltd in writing of any relevant health and safety considerations, hidden services (gas, water, electrical), asbestos, or structural concerns at the Site prior to commencement.
- Clearing, decorating, or making good any surfaces beyond the immediate installation area is the Client’s responsibility unless expressly agreed in the quotation.
7. Variations to Works
- Any changes to the agreed specification, scope, or design requested by the Client after the order has been confirmed must be submitted in writing.
- AR Shopfronts Ltd will issue a variation order setting out the revised scope and any additional cost or programme impact. Works will only proceed on the variation once it is approved and signed by the Client.
- Verbal instructions will not constitute an approved variation and will not be binding on the
8. Completion and Handover
- Practical completion shall be deemed to occur when the installation is finished to a workmanlike standard and ready for use, notwithstanding any minor snagging items.
- The Client (or their authorised representative) must be present at handover to inspect the Works. Any visible defects must be noted in writing at handover. Acceptance of handover without written objection constitutes acceptance of the Works.
- Snagging items identified at handover will be remedied within a reasonable timeframe and shall not entitle the Client to withhold the final balance payment.
9. Warranty
- AR Shopfronts Ltd warrants that all goods and workmanship will be free from material defects for a period of 12 months from the date of practical completion, subject to the following conditions:
- The warranty does not cover fair wear and tear, accidental damage, misuse, vandalism, or damage caused by third parties.
- The warranty is void if the Client or a third party attempts to repair, alter, or modify the Works without prior written consent from AR Shopfronts Ltd.
- Any warranty claim must be notified to the Company in writing within the warranty
- Manufacturer warranties on specific components (e.g. motors, locks, glazing units) are passed through to the Client on the manufacturer’s standard terms.
10. Limitation of Liability
- AR Shopfronts Ltd’s total aggregate liability under or in connection with any Agreement shall not exceed the total contract sum paid by the Client under that Agreement.
- The Company shall not be liable for any indirect, consequential, or economic loss, including loss of profit, loss of business, or loss of revenue, howsoever arising.
- Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other matter that cannot lawfully be excluded under English law.
11. Force Majeure
AR Shopfronts Ltd shall not be in breach of the Agreement or liable for any delay or failure to perform its obligations where such delay or failure results from events beyond the Company’s reasonable control, including but not limited to acts of God, extreme weather, strikes, supply chain disruptions, government restrictions, or national emergencies. The Company will notify the Client promptly and, where possible, provide a revised programme.
12. Disputes and Governing Law
- In the event of any dispute, the parties agree to attempt resolution in good faith through negotiation before resorting to formal proceedings.
- If the dispute cannot be resolved within 30 days, either party may refer the matter to an agreed independent mediator or adjudicator.
- These Terms and Conditions and any Agreement incorporating them shall be governed by and construed in accordance with the laws of England and Wales.
- The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.
13. Data Protection
AR Shopfronts Ltd will process personal data provided by the Client in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal data will be used only for the purposes of fulfilling the Agreement, communicating with the Client, and complying with legal obligations. Data will not be sold to third parties. Full details are set out in the Company’s Privacy Policy available at arshopfronts.com.
14. General Provisions
- These Terms constitute the entire agreement between the parties and supersede all prior discussions, representations, or understandings unless expressly incorporated in writing.
- If any provision of these Terms is found to be invalid, unlawful, or unenforceable, it shall be severed without affecting the remaining provisions.
- No waiver by AR Shopfronts Ltd of any breach shall constitute a waiver of any subsequent
- AR Shopfronts Ltd reserves the right to update these Terms from time to The version in force at the date of the Agreement shall apply.
Effective Date: 15 May 2026
Company: AR Shopfronts Ltd | Company No. 13329552
Registered Address: 15A Varley Parade, London, NW9 6RR
Contact: info@arshopfronts.com | 020 8087 4075
These Terms and Conditions should be read in conjunction with the specific quotation or order confirmation issued to you. If you have any questions, please contact us before confirming your order.
